Question1: Which of the following is a good example of a completely disconnected supply networks?
Question2: Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
Question3: A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?
Question4: What marketing philosophy puts the customer first?
Question5: Value stream mapping provides the most benefit when:
Question6: Which of the following circumstances must exist to implement a warehouse management system (WMS)?
Question7: A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
Question8: Point-of-sale information fails to measure actual demand most likely because:
Question9: Which of the following statements best describes the goals of strategic sourcing?
Question10: Which of the following is most likely a root cause of problemsplaguing many supplychains?
Question11: A firm has captured the following information for a product family:

The cash-to-cash cycle time is how many days?
Question12: All of the following are major factors for describing customer buying patterns EXCEPT:
Question13: A retailer wants to partner with its suppliers to implement automatic replenishment of inventories and joint sales forecasts. Which of the following supply chain management technologies most likely would support the retailer's strategy?
Question14: Which of the following statements describe the purpose of the Global Reporting Initiative (GRI)?
Question15: The demand side of a traditional warehouse management system primarily is concerned with:
Question16: Which of the following tools a appropriate to overall organizational performance?
Question17: Which of the following are components of a perfect order?
I. right product
II. right time
III.
right quantity
Question18: The use of theory of constraints (TOC) differs from traditional decision making because it:
Question19: Customizing can be an effective warehousing strategy because it allows a company to:
Question20: A firm produces goods that are subject to frequent customer design changes. The products are sold to a few distributors who sell to a large number of retailers. In this situation, which of the following represents the best approach for which the firm should produce those goods?
Question21: The production scheduler for a bottleneck resource should:
Question22: A company recently implemented a new supplier rating system. Data was collected from the enterprise resources planning system about each vendor's rating for cost, quality, and delivery over 12 months. A cutoff point was established for poor performers. The responsible purchasing agent then scheduled meetings with each supplier. Which of the following actions is most appropriate to take with suppliers whose ratings were below the cutoff point?
Question23: The transportation manager at a consumer goods manufacturer has decided to begin shipping full truckload rather than less-than-truckload quantities. Which of the following outcomes is likely following implementation of this decision?
Question24: A company would like to benchmark its inventory levels against other companies. Which of the following metrics is best to use for this purpose?
Question25: Which of the following is the most important result when a company implements customer relationship management?
Question26: What is the most common type of database?
Question27: Which of the following is the most serious challenge to collaborative planning?
Question28: The use of a seasonal index as a forecasting technique measures the ratio of the:
Question29: Which of the following marketing strategies emphasizes offering services at a lower price than rival services with comparable features?
Question30: Attaching a fuel tank cap to a fuel tank door on a car is an example of which of the following lean techniques?
Question31: A company distributes its products through wholesale, retail stores, and its e-commerce website. Inventory and demand forecasting for each channel is managed separately. The company is experiencing high levels of obsolete inventory. Which of the following strategies is most likely to reduce the levels of obsolescence?
Question32: Which of the following statements best identifies the value of using a supplier rating system?
Question33: Various researchers report that aggregating data into about 150 to 200 data points results in nomore than what percent error in the estimation of total transportation costs?
Question34: A company most likely would implement a supplier certification program to:
Question35: The question below is based on the following flowchart:

Which of the following phrases most accurately describes the complete flow of demand information?
Question36: ERP systems typically use which of these scheduling techniques?
Question37: A company has adequate average available capacity but does not maintain surge capacity. With a distribution route to manage, which of the following actions will provide the most capacity relief?
Question38: All of the following are contributed by sales during an S&OP meeting EXCEPT:
Question39: A company plans to maximize profitability by charging more for its products at retail locations than on its website. Which of the following segmentation strategies would best support this plan?
Question40: Which of the following partnership agreement articles corresponds to "each partner's rights totrade secrets, trademarks, copyrights, and patents arising from the partnership"?
Question41: In an advanced planning and scheduling (APS) system, which of the following processes feeds the master schedule?
Question42: ISO 9001 standards are best used to:
Question43: Which of the following metrics would be most appropriate for a group of trading partners that is trying to gain competitive advantage through supply chain reliability?
Question44: Which of the following types of raw materials would be most appropriate to source via an Internet-based trading exchange?
Question45: The implementation of major enterprise-wide changes to eliminate or significantly reduce waste is related to which of the following concepts?
Question46: Which of the following pairs of supply chain management processes provide the linkagesrequired to facilitate the integration of the supply chain?
Question47: Which source would most likely be best for determining how purchases are financed?
Question48: Which of the following organizational design choices is an example of vertical integration?
Question49: Which of the following corresponds to an item of high strategic importance that is difficult toobtain?
Question50: All of the following are parameters of the EOQ EXCEPT:
Question51: A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?
Question52: Which of the following terms emphasizes financial success and strategic positioning?
Question53: A company currently produces a major component and is considering purchasing the component from a foreign supplier. Assuming they were to purchase from the foreign supplier, which of the following would most likely impact the domestic manufacturing operations?
Question54: Which of the following criteria are important when establishing a warehouse distribution system?
Question55: An organization is striving to improve the transfer of multiple levels of data about products and services to trading partners in the supply chain network. Which of the following solutions is most appropriate?
Question56: What is the impact on customer service level (CSL) of increasing safety stock?
Question57: A company wants to improve its transportation strategy to focus on its core manufacturing competence and reduce costs. Which of the following options is most likely to enable the company to achieve its objectives?
Question58: All of the following are components of the "threeVs" of supply chain managementEXCEPT:
Question59: Timely, accurate supply chain information helpsaccomplish all of the followingEXCEPT:
Question60: A company is considering relocating production to a lower-wage country. Volatility in which of the following areas most likely would impact profitability without modifying product landed costs?
Question61: All of the following are suggestions for reducing the bullwhip effect EXCEPT:
Question62: When are discrete operating units or so called procurement companies particularly beneficialfor global-procurement initiatives?
Question63: What has caused dysfunctional industry practices that have caused supply chain costs torise?
Question64: Which type of model facilitates the study of system behavior under the most realistic businessconditions?
Question65: When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
Question66: The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
Question67: What is the inventory turnover for a company with the following financial data?

Question68: Which of the following supply chain fulfillment strategies is more commonly associated with e-commerce enabled supply chains?
Question69: A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
Question70: Under what condition does the costs associated with the market mediation function occur?
Question71: Inventory parameters established using analytic inventory techniques typically are based on balancing:
Question72: The value that logistics provides within the supply chain can best be summarized as:
Question73: A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA).
This is an example of utilizing which of the following types of metrics?
Question74: All of the following are marketing activities related to promotion EXCEPT:
Question75: A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
Question76: Supply chains delivering products or services are most able to respond quickly to changing market requirements when:
Question77: A company is seeking to attract recent college graduates as customers. Which of the following market characteristics should the company use in order to segment its customers?
Question78: All of the following are typical of innovative products EXCEPT:
Question79: A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
Question80: Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference- model (SCOR)?
Question81: A supplier disputes a low rating generated by a company's enterprise resources planning (ERP) system. Which of the following actions by the purchasing agent is most appropriate?
Question82: Risk management assessment tools are common techniques used in which certification program?
Question83: Which of the following relationship activities is most impacted by a lack of trading partner trust?
Question84: In reference to optimizing manufacturing and distribution networks, what purpose does a
Hubco serve?
Question85: All of the following are advantages of the SCOR model EXCEPT:
Question86: A company most likely would consider moving a portion of its manufacturing to a second location to:
Question87: The use of a seasonal index as a forecasting technique measures the ratio of the:
Question88: A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
Question89: Inventory parameters established using analytic inventory techniques typically are based on balancing:
Question90: Which of the following are components of a perfect order?
I. right quantity
II. right place
III.
right price
Question91: An advantage of using a third-party logistics service (3PL) is improved:
Question92: What is the primary role of marketing in supporting supply chain management?
Question93: Which of the following elements is critical to successfully using a sales and operations planning process?
Question94: Which source would most likely be helpful in gauging customer attitudes toward thecompany?
Question95: Which of the following is the most important result when a company implements customer relationship management?
Question96: In an assemble-to-order manufacturing environment, the master production schedule is typically the schedule of:
Question97: A formal currency review as an approach for managing supply chain risk is appropriate when relative currency value:
Question98: Which of the following modes of transportation requires the lowest fixed investment?
Question99: Which of the following documents is sent by a supplier to the customer indicating when anorder will be shipped?
Question100: A company develops annual forecasts for key products and enters into annual contracts with key suppliers based on the forecasts. Which of the following benefits would the company most likely receive from this approach?
Question101: Which source would most likely provide information about how products or services are beingused currently?
Question102: Which of the following criteria are important when establishing a warehouse distribution system?
Question103: All of the following are reasons why sales begin to decline EXCEPT:
Question104: What action has typically been taken over the last decade or so by members of supply chains todecrease variability in supply and demand?
Question105: Which of the following variables is the most appropriate customer-facing goal used to determine the target inventory level?
Question106: Which of the following performance indicators can be used to measure the effectiveness of a vendor- managed inventory program?
Question107: Shortly after implementation of a supplier quality-management program, the customer's and supplier's measurements of an attribute differ. The most appropriate course of action is to:
Question108: A company is formally adhering to the principles of the UN Global Compact. After a review of their supply chain, they have found that a key supplier is in violation of the compact. The best action for the company to do first is:
Question109: Which of the following practices has improved management of the customer pipeline?
Question110: What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
Question111: Which mode of long distance transportation would cost the least per ton mile?
Question112: What is the primary benefit of using modular rather than integral designs?
Question113: Which of the following ISO standards is used to assist organizations with sustainable development?
Question114: A firm experiences a supply chain interruption from a second-tier supplier. Which of the following actions is the firm likely to take to minimize future interruptions?
Question115: Which of the following components of advanced planning and scheduling (APS) defines and coordinates constraints?
Question116: A firm has determined its cash-to-cash cycle time to be 60 days. The number of days' payables outstanding is 25, and number of days' sales outstanding is 35. If the firm reduces its inventory by 20%, the new cash-to-cash cycle time, in days, will be approximately:
Question117: What is the value of the tracking signal if there is no bias?
Question118: Which of the following organizational design choices is an example of vertical integration?
Question119: Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
Question120: A manufacturer's inventory levels are growing and service levels are dropping. Which of the following supply chain strategies is most appropriate to reduce inventory and improve service?
Question121: Innovative products have all of the following characteristics EXCEPT:
Question122: What is the unintended effect of customers requiring complete shipments?
Question123: The United Nations Global Compact uses 10 guiding principles to:
Question124: An effective procurement strategy for commodity products should focus on:
Question125: A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:
Question126: Who should maintain overall managerial control over both the SRM and CRM processes?
Question127: Risk management assessment tools are common techniques used in which certification program?
Question128: A global manufacturing is implementing a remanufacturing program to improve its triple bottom line (TBL). Which dimension of TBL will the new program positively affect?
Question129: The most appropriate frequency for the sales and operations planning process typically is:
Question130: Which of the following reasons it often why many companies fail ' to achieve the implementation benefits of reverse logistics?
Question131: Which of the following strategies would be most appropriate for a company that is facing shorter product life cycles and rapidly changing customer demands?
Question132: A manufacturer of consumer packaged goods with a single plant and nine regional distribution centers is considering reducing the number of distribution centers in its system. Reducing the number of distribution centers most likely will reduce fixed warehousing and the cost of:
Question133: Which of the following situations is an example of postponement?
Question134: Which of the following is a major reason why the cost of supply chains have risen tounprecedented levels?
Question135: A company exports products to emerging markets. Which of the following approaches would be used to enhance compliance, minimize risks, and connect supply chain activities?
Question136: A return material authorization (RMA) policy is used in reverse logistics to:
Question137: What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
Question138: As business organizations shift from task-focused centers to more collaborative virtualorganizations, information systems need to do all of the following EXCEPT:
Question139: A manufacturing company has several inexpensive items that are critical to the production process. The supply of these items has been depleted several times. Which of the following actions is most likely to reduce stockouts?
Question140: Which of the following documents includes the valuation of goods for assessment of duties?
Question141: Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
Question142: Which type of relationship below between a manufacturer and their suppliers is a win/winsituation?
Question143: Which of the following is true regarding functional products?
Question144: Which of the following approaches most likely will help a company reduce its cost of sales while increasing customer loyalty.
Question145: Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?
Question146: The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
Question147: Which of the following is a document that itemizes in detail the contents of a shipment to acustomer but that is not used for governing the shipment's transportation?
Question148: All of the following are used to calculate the Return on Supply Chain Fixed Assets EXCEPT:
Question149: The most appropriate frequency for the sales and operations planning process typically is:
Question150: A retailer that imports furniture from several manufactures in low-wage countries wants to reduce variability in quality. The retailer has proposed merging with one of the manufacturers and giving it sole responsibility for one product family. The proposed merger is an example of:
Question151: All of the following are characteristics of innovative products EXCEPT:
Question152: All of the following are typical of functional products EXCEPT:
Question153: What does the "P" in CPFR stand for?
Question154: QS-9000 is a quality standard for which industry?
Question155: All of the following are intangible assets EXCEPT:
Question156: The ___________ nature of supply chain management demands ___________ support beforecompanies can create a world-class supply chain.
Question157: A company originally based in Germany sets up companies in India, China, Vietnam, Mexico, and Brazil. It sources most of the raw materials locally and employs the local workforce to manage and produce finished goods. Most of the goods produced are consumed in the same country. The company can be classified as what type of enterprise?
Question158: Direct shipment distribution typically offers which of the following advantages?
Question159: A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
Question160: Maintaining a long-term collaborative relationship with a trading partner requires:
Question161: The most likely benefit of implementing a collaborative transportation management system is:
Question162: Which of the following metrics is typically the most appropriate measure of product and service quality?
Question163: When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
Question164: Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
Question165: Which of the following outcomes occurs when direct shipping is used instead of a distribution network?
Question166: A firm has increased finished-goods inventories for several products to compensate for increased variability in demand. The firm analyzed shipment data and determined that the variability was due to a few customers placing large orders for single shipments to obtain discounts. Which of the following actions is the firm most likely to take to maintain sales and reduce variability in demand?
Question167: What impact does the proliferation of product and service options have on forecastingcustomer demand for a specific model?
Question168: Point-of-sale information fails to measure actual demand most likely because:
Question169: Which of the following products most likely creates the greatest amount of stress on its supplychain?
Question170: Which of the following factors typically is most important to a company that uses the chase production strategy when evaluating potential suppliers for a component?
Question171: When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
Question172: A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
Question173: The variation in orders placed by retailers to suppliers in traditional retailersupplierrelationship is typically __________ the variation in demand seen by retailers.
Question174: A company is considering relocating production to a lower-wage country. Volatility in which of the following areas most likely would impact profitability without modifying product landed costs?
Question175: The probability of customer dissatisfaction is highest when which of the following conditions exists?
Question176: Which of the following actions typically is most important when building a collaborative supply chain?
Question177: All of the following are extrinsic factors that influence demand for a product EXCEPT:
Question178: Which of the following best corresponds to PLM?
Question179: A company closely monitors supplier performance and notices recent late deliveries from one supplier. The supplier discloses flood damage at the plant. The company quickly shifts sourcing to a new supplier and has minimal loss of sales. Which of the following risk strategies reflects the company's actions?
Question180: Which of the following reasons for viewing supply chains as a set of systematic processes istypically considered to be the most important?
Question181: Which type of network provides a low-cost Internet-based secure transmission method?
Question182: The most likely benefit of implementing a collaborative transportation management system is:
Question183: What is the primary role of marketing in supporting supply chain management?
Question184: Which of the following metrics is the most appropriate measure of supply chain responsiveness?
Question185: The probability of customer dissatisfaction is highest when which of the following conditions exists?
Question186: What does the "G" in the CAGE framework stand for?
Question187: A company exports products to emerging markets. Which of the following approaches would be used to enhance compliance, minimize risks, and connect supply chain activities?
Question188: Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
Question189: A firm has captured the following information for a product family:

The cash-to-cash cycle time is how many days?
Question190: Which term best corresponds to the distribution side of the supply chain?
Question191: When multiple warehouses are combined into one centralized warehouse, the requirement for safety stock is reduced because:
Question192: A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?
Question193: Interpersonal communication skills and negotiation with suppliers is important because it:
Question194: A sales and marketing directory who wants to transform a company into a customer-driven organization most likely would consider:
Question195: Which type of model is used to predict and optimize the performance of a supply chain?
Question196: Which of the following types of risk typically would be most difficult to plan for and mitigate?
Question197: Which of the following customer relationship management activities most appropriately is used for revenue generation?
Question198: A company wants to reduce lead time while minimizing inventory costs. Which of the following approaches is most appropriate to implement?
Question199: In the Customer Relationship Management arena, what does PSA stand for?
Question200: What practice corresponds to stocking up in response to a product price cut?
Question201: A manufacturer's inventory levels are growing and service levels are dropping. Which of the following supply chain strategies is most appropriate to reduce inventory and improve service?
Question202: Which of the following are advantages of a centralized procurement organization?
I. creates tax reduction opportunities II. can optimize staffing and systems costs
III.
should result in increased buying power
Question203: Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
Question204: In order to be counted "perfect" when calculating the perfect-order measure, in addition to theorder containing the correct goods, which of the following must also be perfect?
I. order must ship complete
II. order must arrive on-time
III.
paperwork associated with order must be accurate and complete
Question205: Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
Question206: There has been a systematic effort within many industries to replace inventory with which ofthe following?
Question207: An information technology system that couples enterprise resources planning and an advanced planning system would be most appropriate for which of the following types of business operations?
Question208: The main benefit of a mass customization product design strategy is to:
Question209: Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
Question210: A main benefit of using customer relationship management (CRM) is:
Question211: A company's cash-to-cash cycle time is 36 days. How many weeks of inventory are on hand if the average collection time from customers is 60 days, and the company pays its vendors in 45 days?
Question212: All of the following are predictable obstacles to building a successful collaborative
supplychain EXCEPT:
Question213: Which of the following is true about a periodic review policy?
Question214: The implementation of major enterprise-wide changes to eliminate or significantly reduce waste is related to which of the following concepts?
Question215: In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?
Question216: Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
Question217: A remanufacturer of equipment is most likely to have what type of supply chain?
Question218: The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:
Question219: A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?
Question220: Potential customers of a company's new product have tight tolerance requirements. The company plans to purchase a critical component. To meet customer requirements, the company should first:
Question221: Which of the following types of raw materials would be most appropriate to source via an Internet-based trading exchange?
Question222: Component commonality in manufacturing primarily allows a company to:
Question223: The customer who provides point-of-sale data remains the sole decision-maker regarding order quantities when what type of inventory strategy is used?
Question224: A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm's ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve customer service?
Question225: The demand side of a traditional warehouse management system primarily is concerned with:
Question226: Which of the following types of raw materials would be most appropriate to source via an Internet-based trading exchange?
Question227: A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?
Question228: A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
Question229: All of the following are examples of collaborative initiatives, EXCEPT:
Question230: A company most likely would implement a supplier certification program to:
Question231: A company develops annual forecasts for key products and enters into annual contracts with key suppliers based on the forecasts. Which of the following benefits would the company most likely receive from this approach?
Question232: Cost reduction, improvement of company focus, and freeing assets from noncore activities are among the results achieved through effective implementation of:
Question233: An advanced planning system differs primarily from enterprise resources planning by:
Question234: A firm has captured the following information for a product family:

The cash-to-cash cycle time is how many days?
Question235: What is/are the distinct types of supply chain functions?
I. physical function
II. demand predictability function
III.
market mediation function
Question236: A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?
Question237: It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
Question238: What are the key supply chain activities that present the greatest opportunity for reducing costby including tax planning in supply chain initiatives?
Question239: Which of the following actions by trading partners will likely reduce the goods that will be processed by the reverse supply chain?
Question240: A clothing company focuses its attention on high-fashion products and rapid product development. Which of the following types of value is the company trying to create?
Question241: Which of the following types of lead times is related most closely to a supplier performance measure?
Question242: From a CRM perspective, which of marketing's four Ps would correspond to call centers,websites that incorporate live chat or email and online libraries?
Question243: Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:
Question244: An operations manager wants to measure variability in the delivery time of insurance policies to clients. Which of the following quality tools most appropriately would show the level of variability?
Question245: Which of the following is the key benefit obtained by using technology in supply chain?
Question246: What is takt time for widgets if customer demand is 900, available production time is 450minutes, utilization is 90% and efficiency is 120%?
Question247: The product life cycle begins with which step?
Question248: A company has an asset turnover ratio of 1.8, inventory of $3,000, a 20% profit margin, and $5,000 in total assets. What is the total sales volume for the company?
Question249: Which of the following cost elements typically would be included in the cost of carrying inventory?
Question250: Which source would most likely be more useful in identifying and acquiring new customersthan in managing relationships with existing customers?
Question251: A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:
Question252: A company originally based in Germany sets up companies in India, China, Vietnam, Mexico, and Brazil. It sources most of the raw materials locally and employs the local workforce to manage and produce finished goods. Most of the goods produced are consumed in the same country. The company can be classified as what type of enterprise?
Question253: A company wants to rapidly expand distribution internationally. The company has decided that distribution is not a core capability. Which of the following logistics strategies is most appropriate?
Question254: A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
Question255: With respect to a perfect order, which of the following are true?
I. The product is considered perfect if the product ordered is the product provided
II. A quantity is considered perfect if the product ordered is provided in the ordered quantity
III.
A delivery is considered perfect if the location and delivery time ordered are met uponreceipt
Question256: All of the following are management processes in the SCOR model EXCEPT:
Question257: Which of the following actions is most appropriate when implementing a strategy to create customer-affordable value?
Question258: Variability in product design can best be reduced by:
Question259: Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
Question260: Compared to a global strategy, a multicountry strategy would be characterized by:
Question261: Which of the following freight rate types represents standard rates that can be found for almostall products or commodities shipped?
Question262: The primary reason for a firm to pursue strategic supply chain activities is to:
Question263: What is used to track all of the properties of each data element in a database?
Question264: Which of the following tools is most appropriate to use to determine projects that will achieve the greatest net benefits?
Question265: A company recently implemented a new supplier rating system. Data was collected from the enterprise resources planning system about each vendor's rating for cost, quality, and delivery over 12 months. A cutoff point was established for poor performers. The responsible purchasing agent then scheduled meetings with each supplier. Which of the following actions is most appropriate to take with suppliers whose ratings were below the cutoff point?
Question266: Cash-to-cash cycle time is a measure of a firm's:
Question267: One of the drawbacks to using ISO 26000 is that it:
Question268: Managing supply chain risks includes which of the following activities?
Question269: Which of the following distribution strategies is characterized by items flowing through a warehouse in an almost continuous manner?
Question270: A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?
Question271: When designing a supply chain for strategic advantage, a company first should consider:
Question272: A supervisor knows that employees have good ideas for improving department operations but are hesitant to share them. Which of the following tools would be most appropriate for encouraging the employees to participate in identifying opportunities?
Question273: What happens to variability when independent processes are combined to form a largerprocess?
Question274: A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:
Question275: Which of the following factors is most likely to slow the adoption of collaborative planning, forecasting, and replenishment (CPFR)?
Question276: A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
Question277: Which of the following strategies can be used to help manage global risks?
Question278: All of the following are key supply chain management processes identified by the Global
Supply Chain Forum EXCEPT:
Question279: The Delphi forecasting method offers which of the following advantages?
Question280: What portion of the supply chain predominantly focuses on service level?
Question281: Demand management involves which of the following undertakings?
Question282: Forecasts are most accurate for _______?
Question283: With respect to a perfect order, which of the following are true?
I. A customer is considered perfect if the product is delivered to the specified entity
II. Documentation supporting the order is considered perfect if it is all accurate, complete, andon-time
III.
A quantity is considered perfect if the product ordered is provided in the ordered quantity
Question284: A juice manufacturer wants to determine the time required to convert a dollar spent on materials into a dollar received in sales. Which of the following metrics would be most appropriate to make this determination?
Question285: In terms of segmenting supply chain relationships and approaches in effective management ofsupply chain relationships, strategic items which include goods and services that consume alarge portion of total purchase dollars require __________value, and _________ qualifiedsuppliers in order to achieve the best results.
Question286: Which of the following forecasting techniques is most appropriate when data is scarce?
Question287: A company plans to implement a new software application for inventory optimization. Which of the following actions will most likely reduce the implementation time?
Question288: A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
Question289: A company has adequate average available capacity but does not maintain surge capacity. With a distribution route to manage, which of the following actions will provide the most capacity relief?
Question290: Returns management involves all of the following, EXCEPT:
Question291: Which of the following outcomes is an expected benefit of effectively implementing supply chain event management software?
Question292: The process used to determine the impact of promotions, price discounts, and rebates on demand forecasts commonly is referred to as demand:
Question293: Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
Question294: A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?
Question295: Which type of network is the least expensive to setup?
Question296: Which of the following measures best describes fill rate?
Question297: Which of the following types of measures is the simplest measure?
Question298: Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
Question299: A distributor wants to run a promotion on an item that a manufacturer has just introduced. Which of the following processes would provide the most useful input data for evaluating the impact of promotions?
Question300: Which of the following responses to risk best describes the evolving concept of flexibility in supply chain risk management?
Question301: What is the starting point of a product when a customer-focused strategy is pursued?
Question302: After identifying the potential causes for delays in communicating demand information up the supply chain, the trading partners should take which of the following actions?
Question303: Which of these supply chain types would copier toner probably be distributed using?
Question304: The primary objective of supply chain management is:
Question305: Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
Question306: In a supply chain network, the distribution center (DC) provides which of the following functions for the factory?
Question307: What is the inventory turnover for a company with the following financial data?

Question308: Reverse supply chain activity typically peaks nearest the beginning of which of the following stages of the product life cycle?
Question309: Which phase of the product life cycle is typically most profitable?
Question310: Which of the following actions is most likely to improve the cash-to-cash cycle time?
Question311: When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
Question312: A corporation must consider which of the following factors when selecting its enterprise resources planning system?
Question313: A company that is having difficulties prioritizing resources against a long list of improvement projects should use which of the following processes?
Question314: A firm has determined its cash-to-cash cycle time to be 60 days. The number of days' payables outstanding is 25, and number of days' sales outstanding is 35. If the firm reduces its inventory by 20%, the new cash-to-cash cycle time, in days, will be approximately:
Question315: All of the following describe indirect materials EXCEPT:
Question316: A company currently produces custom goods for a limited market. To increase market share, the company will implement a strategy to reduce the number of products it produces and reduce delivery lead time. The company can increase its chances of achieving the strategy by:
Question317: Which of the following are extended product factors?
I. dealer quality
II. after sale service
III.
warranty
Question318: Which phase of the product life cycle would mostbenefit from causal forecastingmethods?